A. GENERAL PART
1.1. COLLECTION AND PROCESSING OF USER DATA
In connection with the provision of the website hosted at www.miamimami.com (“Site”), mobile applications (“Applications”), the conclusion of contracts and the provision of information, resources and content services , including newsletter, download areas, blogs, forums and recruitment (together, the “Services”) to its users (“User”), Verão Flourescente lda., with registered office at Avenida Marginal no 6784 2765-270 Estoril, registered at the Commercial Registry Office under the unique registration and legal person number 517042304, with share capital of EUR 4,000.00 (“Miami Mami”) may request the User to make personal data available, that is, information provided by the User that allows Miami Mami to identify and/or contact you (“PersonalData”). As a rule, Personal Data is requested when the User registers on the Website or an Application, signs up for restaurants operated by Miami Mami, requests newsletters to be sent, subscribes to a specific Service, purchases a product or service, signs up for an activity or event available on the Website/Applications or through the Services applies for a position or function at Miami Mami or establishes a contractual relationship in this regard with Miami Mami.
The Personal Data collected and processed consists of information relating to name, gender, date of birth, telephone, mobile phone, email, address, photograph (collected only for the purposes of controlling access to Restaurants by the User), tax identification number, although they may other Personal Data may be collected that may be necessary or convenient for access to certain Services on the Website/Applications, for the User's registration in a Restaurant, for certain promotions or commercial campaigns, for the purposes of staff selection and recruitment or within the scope contractual relationship established in this regard with Miami Mami.
If the Restaurant's Wi-Fi network is used, the IP address and traffic data of the mobile device through which the User accesses the Wi-Fi network may be collected. and if the User uses Miami Mami devices located in the Restaurant to access their login, their traffic data may be collected. When collecting Personal Data, Miami Mami provides the User with detailed information about the nature of the data collected and about the purpose and processing that will be carried out in relation to the Personal Data, as well as the information mentioned in clause 8. Miami Mami also collects and processes information about its hardware and software, as well as information about the pages visited by the User within the Site/Applications. This information may include: your browser type, domain name, access times and the links through which the User accessed the Site/Applications (“Usability Information”). We only use this information to improve the quality of your visit to our Website/ Applications. Usability Information and Personal Data are referred to in this Privacy Policy as “User Data”. Therefore, the entity responsible for processing User Data and, as well, for preparing this Privacy Policy,is Miami_Mami, having_appointed_aPersonal Data Protection Officer, who is responsible for implementing and verifying the compliance with the Privacy Policy (“Personal Data Protection Officer”).
The contact details of Miami Mami's Personal Data Protection Officer are as follows: dados.pessoais@miamimami.com.
1.2. SUBCONTRACTED ENTITIES
In the context of the processing of User Data, Miami Mami uses or may use third party entities, subcontracted by itself, to, on behalf of Miami Mami, and in accordance with the instructions given by it, process the User Data. User, in strict compliance with the provisions of the law and this Privacy Policy.
These subcontracted entities may not transmit User Data to other entities without Miami Mami having previously given written authorization to do so, and are also prevented from contracting other entities without prior authorization from Miami Mami.
Miami Mami is committed to subcontracting only entities that present sufficient guarantees of carrying out appropriate technical and organizational measures, in order to ensure the defense of the User's rights. All entities subcontracted by Miami Mami are bound to the latter through a written contract which regulates, in particular, the object and duration of the processing, the nature and purpose of the processing, the type of personal data, the categories of holders of data and the rights and obligations of the parties.
When collecting personal data, Miami Mami provides the User with information about the categories of subcontracted entities that, in the specific case, may carry out data processing on behalf of Miami Mami.
1.2. DATA COLLECTION CHANNELS
Miami Mami may collect data directly (ie, directly from the User) or indirectly (ie, through partner entities or third parties). Collection can be done through the following channels: - Direct collection: in person, by phone, by email and through the Website/Applications; - Indirect collection: through partners or group companies, through a family member or friend of a potential User and official entities.
2. GENERAL PRINCIPLES APPLICABLE TO THE PROCESSING OF USER DATA
In terms of general principles relating to the processing of personal data, Miami Mami undertakes to ensure that the User Data processed by it are: - Subject to lawful, fair and transparent in relation to the User; - Collected for specific, explicit and legitimate purposes, not being further processed in a way that is incompatible with those purposes; Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; - Accurate and updated whenever necessary, with all appropriate measures being adopted so that inaccurate data, taking into account the purposes for which they are processed, are erased or rectified without delay; - Kept in a way that allows the User to be identified only for the period necessary for the purposes for which the data is processed; - Processed in a way that guarantees its security, including protection against unauthorized or illicit processing and against accidental loss, destruction or damage, with appropriate technical or organizational measures being adopted.
Data processing carried out by Miami Mami is lawful when at least one of the following situations occurs: - The User has given explicit consent to the processing of User Data for one or more specific purposes;
- The processing is necessary to comply with a legal obligation to which Miami Mami is subject;The processing is necessary to defend the vital interests of the User or another naturalperson;-The processing is necessary for the purposes of the legitimate interests pursued by Miami Mami or by third parties (except if the interests or fundamental rights and freedoms of the User that require the protection of personal data prevail). Miami Mami undertakes to ensure that the processing of User Data is only carried out under the conditions listed above and with respect for the principles mentioned above.
- When the processing of User Data is carried out by Miami Mami based on the User's consent, the User has the right to withdraw their consent at any time. The withdrawal of consent, however, does not compromise the lawfulness of the processing carried out by Miami Mami based on the consent previously given by the User.
3. USE AND PURPOSES OF PROCESSING USER DATA
In general terms, Miami Mami uses User Data for the following purposes: Reservation of the User in Restaurants operated by Miami Mami and management of the respective contractual relationship with the User; - Management of contacts with the User; - Billing and charging the User; - User Registration on the Website/Applications; - Inform the User, who has requested it, of new products and services available on the Website/Applications and/or in the Restaurants, special offers and campaigns, updated information about Miami Mami's activity and, in general, for marketing purposes from Miami Mami, through any means of communication, including electronic support; - Allow access to restricted areas of the Website/Applications, in accordance with previously established terms; - Ensure that the Site/Applications meet the User's needs, through the development and publication of content that is as adapted as possible to the requests and type of User, improving the search capabilities and functionalities of the Site/Applications and obtaining aggregated or statistical information regarding the User's typical profile (consumption profile analysis or profiling); - Provision of other services, such as newsletters, opinion surveys, or other information or products requested or purchased by the User; - Use of the User's image within the scope of marketing, promotion and team building activities, through any medium, when the image has been collected at events, parties, activities or other events promoted by Miami Mami in which the User has participated; - Recording of telephone calls that may be made within the scope of the contractual relationship, either during the contract formation phase or during its validity; - Personnel selection and recruitment and management of the respective contractual relationship established with Miami Mami.
Miami Mami may combine Usability Information with anonymous demographic information for research purposes, and we may use the results of this combination to provide more relevant content on the Site/Applications. In certain restricted areas of the Site/Applications, Miami Mami may combine Personal Data with Usability Information to provide the User with more personalized content (profiling). User Data collected by Miami Mami is not shared with third parties without the User's consent, with the exception of the situations referred to in paragraph a follow. However, if the User contracts with Miami Mami services that are provided by other entities responsible for the processing of personal data, the User Data may be consulted or accessed by these entities, to the extent that this is necessary for the provision of the said services.
Under applicable legal terms, Miami Mami may transmit or communicate User Data to other entities if such transmission or communication is necessary for the execution of the contract established between the User and Miami Mami, or for pre-contractual measures upon request of the User, if it is necessary to comply with a legal obligation to which Miami Mami is subject or if it is necessary for the purpose of pursuing the legitimate interests of Miami Mami or a third party (for example, in the case of sale or transfer of part or all of Miami Mami, or its assets, between entities owned by or related to Miami Mami and that operate any of its Restaurants, or for the purposes of collecting the User's debts towards Miami Mami). If User Data is transmitted to third parties, we will make reasonable efforts to ensure that the transmitter uses the transmitted User Data in a manner consistent with the Privacy Policy.
4. TECHNICAL, ORGANIZATIONAL AND SECURITY MEASURES IMPLEMENTED
To guarantee the security of User Data and maximum confidentiality, we treat the information you provide to us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures, which They are updated periodically according to needs, as well as in accordance with the legally established terms and conditions.
Depending on the nature, scope, context and purposes of data processing, as well as the risks arising from processing for the User's rights and freedoms, Miami Mami undertakes to apply, both when defining the means of processing as at the time of the processing itself, the necessary and appropriate technical and organizational measures to protect User Data and comply with legal requirements. It is also committed to ensuring that, by default, only the data that is necessary for each specific processing purpose is processed and that these data are not made available without human intervention to an indeterminate number of people.
In terms of general measures, Miami Mami adopts the following: - Regular audits to assess the effectiveness of the technical and organizational measures implemented; - Awareness raising and training of personnel involved in data processing operations; - Pseudonymization and encryption of personal data; - Mechanisms capable of ensuring the confidentiality, availability and permanent resilience of information systems; - Mechanisms that ensure the restoration of information systems and access to personal data in a timely manner in the event of a physical or technical incident;
5. DATA TRANSFER OUTSIDE THE EUROPEAN UNION
In certain types of processing, personal data collected by Miami Mami may be made available to third parties, which may involve their transfer outside the European Union. In such a case, Miami Mami undertakes to ensure that the transfer complies with the applicable legal provisions, particularly regarding the determination of the suitability of such country with regard to data protection and the requirements applicable to such transfers.
6. CODES OF CONDUCT AND CERTIFICATION PROCEDURES
Not applicable.
7. USE OF COOKIES
When you visit our Website/Application, you will be asked for your consent to the creation and recording of a text file (Cookie) on your computer. This file will allow you to access the Website/Application more easily and quickly, as well as customize it according to your preferences. Most browsers accept these files (Cookies), but the User can delete them or automatically block them. In the "Help" menu of your browser you will find how to make these settings. However, if you do not allow the use of cookies, there may be some features of the Website/Application that you will not be able to use.
B. USER RIGHTS (DATA SUBJECTS)
Under applicable legal terms, the User has the following rights:
8. RIGHT TO INFORMATION
8.1. Information provided to the User by Miami Mami (when data is collected directly from the User): - The identity and contact details of Miami Mami, responsible for the processing and, if applicable, its representative; - The contact details of the Data Protection Officer; - The purposes of the processing for which the personal data is intended, as well as, if applicable, the legal basis for the processing; - If data processing is based on legitimate interests of Miami Mami or a third party, indication of such interests; - If applicable, the recipients or categories of recipients of the personal data; - If applicable, indication that the personal data will be transferred to a third country or an international organization, and the existence or not of an adequacy decision adopted by the Commission or the reference to appropriate or adequate transfer guarantees; - Period of retention of personal data; - The right to request Miami Mami to access personal data, as well as its rectification, erasure or limitation, the right to object to processing and the right to data portability; - If data processing is based on the User's consent, the right to withdraw consent at any time, without compromising the lawfulness of the processing carried out based on previously given consent; - The right to lodge a complaint with the CNPD or other supervisory authority; Indication of whether or not the communication of personal data constitutes a legal or contractual obligation, or a necessary requirement to conclude a contract, as well as whether the holder is obliged to provide the personal data and the possible consequences of not providing such data; - If applicable, the existence of automated decisions, including profiling, and information regarding the underlying logic, as well as the importance and anticipated consequences of such processing for the data subject.
If User Data is not collected directly by Miami Mami from the User, in addition to the information referred to above, the User is additionally informed about the categories of personal data subject to processing and, as well, about the origin of the data and, eventually, they come from sources accessible to the public.
If Miami Mami intends to further process User Data for a purpose other than that for which the data was collected, before such processing Miami Mami will provide the User with information about that purpose and any other pertinent information, under the terms above referred to.
8.2. Procedures and measures implemented to fulfill the right to information.
The information referred to in 8.1. is provided in writing (including by electronic means)
by Miami Mami to the User prior to the processing of personal data in question (for example, prior to the User's registration in the Restaurants operated by Miami Mami or prior to registration on the Website/Applications). Under applicable law, Miami Mami is not obliged to provide the User with the information mentioned in 8.1 when and to the extent that the User is already aware of it. The information is provided by Miami Mami free of charge.
RIGHT TO ACCESS PERSONAL DATA
Miami Mami guarantees the means that allow the User to access their Personal Data.
The User has the right to obtain from Miami Mami confirmation that personal data concerning him or her are being processed or not and, if applicable, the right to access his or her personal data and the following information: - The purposes of the data processing; - The categories of personal data in question; - The recipients or categories of recipients to whom the personal data have been or will be disclosed, namely recipients established in third countries or belonging to international organizations; - The period of retention of personal data; - Right to request Miami Mami to rectify, erase or limit the processing of personal data, or the right to oppose such processing; - Right to lodge a complaint with the CNPD or other supervisory authority; If the data has not been collected from the User, the information available about the origin of that data; - The existence of automated decisions, including profiling, and information regarding the underlying logic, as well as the importance and expected consequences of such processing for the data subject; - Right to be informed about the appropriate guarantees associated with the transfer of data to third countries or international organizations.
Upon request, Miami Mami will provide the User, free of charge, with a copy of the User Data that is currently being processed. Providing other copies requested by the User may involve administrative costs.
10. RIGHT TO RECTIFICATION OF PERSONAL DATA
The User has the right to request, at any time, the rectification of their Personal Data and, as well, the right to have their incomplete personal data completed, including through an additional statement .
In the event of data rectification, Miami Mami communicates the respective rectification to each recipient to whom the data has been transmitted, unless such communication proves impossible or involves a disproportionate effort for Miami Mami. If the User requests it, Miami Mami provides information about said recipients.
11. RIGHT TO DELETION OF PERSONAL DATA (“RIGHT TO BE FORGOTTEN”)
The User has the right to obtain, from Miami Mami, the erasure of their data when one of the following reasons applies: - The User Data is no longer necessary for the purpose that motivated its collection or processing; - The User withdraws the consent on which the data processing is based and there is no other legal basis for said processing; - The User opposes the processing under the right to object and there are no prevailing legitimate interests that justify the processing;
- If User Data is processed unlawfully; - If User Data must be deleted to comply with a legal obligation to which Miami Mami is subject; - If the User Data was collected in the context of offering information society services to children.
- Under applicable legal terms, Miami Mami is not obliged to delete User Data to the extent that the processing proves necessary to comply with a legal obligation to which Miami Mami is subject or for the purposes of declaration, exercise or defense of Miami Mami's right in a legal proceeding. In case of data deletion, Miami Mami informs each recipient/ entity to which the data has been transmitted the respective deletion, unless such communication proves impossible or involves a disproportionate effort for Miami Mami. If the User requests it, Miami Mami provides information about said recipients.
When Miami Mami has made User Data public and is obliged to delete it under the right to erasure, Miami Mami undertakes to ensure reasonable measures, including technical ones, taking into account available technology and the costs of its application, to inform those responsible for the effective processing of personal data that the User has_requested them to delete links to such personal data, as well as copies or reproductions thereof.
12. RIGHT TO LIMIT THE PROCESSING OF PERSONAL DATA
The User has the right to obtain, from Miami Mami, the limitation of the processing of User Data, if one of the following situations applies (the limitation consists of inserting a mark in the data personal data kept with the aim of limiting their processing in the future): - If you contest the accuracy of the personal data, for a period that allows Miami Mami to verify its accuracy; - If the processing is unlawful and the User opposes the deletion of the data, requesting, in return, the limitation of its use; - If Miami Mami no longer needs the User Data for processing purposes, but such data is required by the User for the purposes of declaring, exercising or defending a right in legal proceedings; - If the User has objected to the processing, until it is verified that Miami Mami's legitimate reasons prevail over those of the User.
- When User Data is subject to limitation, it may only, with the exception of conservation, be processed with the User's consent or for the purposes of declaring, exercising or defending a right in legal proceedings, defending the rights of another natural person or collective, or for legally foreseen reasons of public interest.
- The User who has obtained the limitation of the processing of their data in the cases referred to above will be informed by Miami Mami before the limitation of processing is canceled.
- In case of limitation of data processing, Miami Mami will communicate the respective limitation to each recipient to whom the data has been transmitted, unless such communication proves impossible or involves a disproportionate effort for Miami Mami. If the User requests it, Miami Mami provides information about said recipients.
13. RIGHT TO PORTABILITY OF PERSONAL DATA
The User has the right to receive the personal data concerning him or her and which he or she has provided to Miami Mami, in a structured, commonly used and machine-readable format, and the right to transmit this data to another controller, if: - The processing is based on consent or a contract to which the User is party;
- The processing is carried out by automated means.
- The right to portability does not include inferred data or derived data, ie, personal data that is generated by Miami Mami as a consequence or result of the analysis of the data subject to processing.
- The User has the right to have personal data transmitted directly between those responsible for processing, whenever this is technically possible. The exercise of the right to data portability applies without prejudice to the right to erasure of data.
14. RIGHT TO OPPOSE TO PROCESSING
The User has the right to object at any time, for reasons related to their particular situation, to the processing of personal data concerning them which is based on the exercise of legitimate interests pursued by Miami Mami or when the processing is carried out for purposes other than those for which the personal data was collected, including profiling, or when personal data is processed for statistical purposes.
Miami Mami will cease processing User Data, unless it presents compelling and legitimate reasons for such processing that prevail over the User's interests, rights and freedoms, or for the purposes of declaring, exercising or defending Miami Mami's rights in a proceeding. judicial.
When User Data is processed for the purposes of direct marketing (marketing), the User has the right to object at any time to the processing of data concerning him or her for the purposes of said marketing, which includes the definition of profiles in the to the extent that it is related to direct marketing. If the User objects to the processing of their data for direct marketing purposes, Miami Mami will cease processing the data for this purpose. The User also has the right not to be subject to any decision taken exclusively based on automated processing, including the definition of profiles, that produces legal effects or that significantly affects him in a similar way, unless the decision: - Is necessary for the conclusion or execution of a contract between the User and Miami Mami; - It is authorized by legislation to which Miami Mami is subject; or - Is based on the User's explicit consent.
15. PROCEDURES FOR THE EXERCISE OF RIGHTS BY THE USER
The right to access, the right to rectification, the right to erasure, the right to limitation, the right to portability and the right to object can be exercised by the User by contacting Miami Mami, via email dados.pessoais@miamimami.com.
Miami Mami will respond in writing (including by electronic means) to the User's request within a maximum period of one month from receipt of the request, except in cases of special complexity, in which this period may be extended up to two months. If requests submitted by the User are manifestly unfounded or excessive, particularly due to their repetitive nature, Miami Mami reserves the right to charge administrative costs or refuse to comply with the request.
16. IMAGE RIGHTS
Whenever the User participates in an event promoted by Miami Mami, and without prejudice to the right to honor, intimacy and self-image, as well as other applicable legislation to which Miami Mami is obliged, it is considered that the collection and processing of the User's image are lawful, as they correspond to a legitimate interest in commercial dissemination pursued by Miami Mami (the User's image may be collected, in accordance with usual uses, within the scope of marketing, promotion and team building activities , including photographs, images and sound), if the User has given their consent. Also within the scope of a legitimate interest in commercial dissemination, Miami Mami may use this data in photos or videos that are displayed in its own media, namely on Internet pages, Facebook pages and other social networks, projectors and LCDs installed in restaurants, newsletters, etc. The User has the right to object to the use of their image by Miami Mami under the applicable legal terms and to request Miami Mami to remove the User's images from their media.
Occasionally, filming or photographic sessions may take place inside the Restaurants, for promotional or other purposes, and notices about the taking place will be posted in the Restaurants and in the specific spaces where such sessions are taking place. In these cases, the User also has the right to object to the use of their image under the applicable legal terms, and must contact Miami Mami for this purpose.
If you do not consent to the use of your image by Miami Mami, the User will not be able to participate in any of the events mentioned above, as Miami Mami cannot guarantee that the User's image is not collected.
17. PERSONAL DATA BREACHES
In the event of a data breach and to the extent that such breach is likely to pose a high risk to the User's rights and freedoms, Miami Mami undertakes to communicate the personal data breach to the User in cause within 24 hours of the incident.
Under legal terms, communication to the User is not required in the following cases: - If Miami Mami has applied appropriate protection measures, both technical and organizational, and these measures have been applied to personal data affected by the personal data breach, especially measures that make personal data incomprehensible to any person not authorized to access that data, such as encryption; - If Miami Mami has taken subsequent measures to ensure that the high risk to the User's rights and freedoms is no longer likely to materialize; or - If communication to the User involves a disproportionate effort for Miami Mami. In this case, Miami Mami will make a public communication or take a similar measure through which the User will be informed.
C. FINAL PART
18. CHANGES TO THE PRIVACY POLICY
Miami Mami reserves the right to change this Privacy Policy at any time. If the Privacy Policy is modified, the date of the last change, available at the top of this page, is also updated. If the change is substantial, a notice will be posted on the Site.
19. CONTACT
Without prejudice to the provisions of clause 15 regarding the exercise of the rights granted to the User under legal terms, if you wish to raise questions or complaints related to the Privacy Policy, you may do so via email dados.pessoais@miamimami.com.
20. APPLICABLE LAW AND JURISDICTION
The Privacy Policy, as well as the collection, processing or transmission of User Data, are governed by the provisions of Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016 and by the legislation and regulations applicable in Portugal.
Any disputes arising from the validity, interpretation or execution of the Privacy Policy, or which are related to the collection, processing or transmission of User Data, must be submitted exclusively to the jurisdiction of the judicial courts of the district of Lisbon, without prejudice to legal regulations applicable imperatives.